This topic contains a solution. Click here to go to the answer

Author Question: Marketers can minimize negative word-of-mouth by being responsive to legitimate complaints. a. True ... (Read 33 times)

notis

  • Hero Member
  • *****
  • Posts: 596
Marketers can minimize negative word-of-mouth by being responsive to legitimate complaints.
 a. True
  b. False
 Indicate whether the statement is true or false

Question 2

In the creative brief, the brand management team must clearly articulate the brand's _____.
 a. price
  b. benefits
  c. features
  d. meaning
  e. distribution



Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by a Subject Expert

JaynaD87

  • Sr. Member
  • ****
  • Posts: 368
Answer to Question 1

True

Answer to Question 2

d




notis

  • Member
  • Posts: 596
Reply 2 on: Jun 28, 2018
Excellent


scottmt

  • Member
  • Posts: 322
Reply 3 on: Yesterday
YES! Correct, THANKS for helping me on my review

 

Did you know?

The Romans did not use numerals to indicate fractions but instead used words to indicate parts of a whole.

Did you know?

Dogs have been used in studies to detect various cancers in human subjects. They have been trained to sniff breath samples from humans that were collected by having them breathe into special tubes. These people included 55 lung cancer patients, 31 breast cancer patients, and 83 cancer-free patients. The dogs detected 54 of the 55 lung cancer patients as having cancer, detected 28 of the 31 breast cancer patients, and gave only three false-positive results (detecting cancer in people who didn't have it).

Did you know?

Ether was used widely for surgeries but became less popular because of its flammability and its tendency to cause vomiting. In England, it was quickly replaced by chloroform, but this agent caused many deaths and lost popularity.

Did you know?

To prove that stomach ulcers were caused by bacteria and not by stress, a researcher consumed an entire laboratory beaker full of bacterial culture. After this, he did indeed develop stomach ulcers, and won the Nobel Prize for his discovery.

Did you know?

Earwax has antimicrobial properties that reduce the viability of bacteria and fungus in the human ear.

For a complete list of videos, visit our video library