[Answered] Five components for measuring customer service are a. Customer b. Perceived quality c. Perceived ...

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Ebrown

Hero Member
Posts: 567

on: Jun 29, 2018

Five components for measuring customer service are
a. Customer
b. Perceived quality
c. Perceived value
d. Customer expectations
e. All of the above

Question 2

The major benefits from cost reduction efforts occur when supply management is involved early in ________.
a. Production process
b. New product/service development cycle
c. Maintenance process
d. Logistics
e. Quality control process

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Marked as best answer by a Subject Expert

lauravaras

Sr. Member
Posts: 347

Reply #1 on: Jun 29, 2018

Answer to Question 1

E

Answer to Question 2

b

Ebrown

Member
Posts: 567

Reply 2 on: Jun 29, 2018

Excellent

strudel15

Member
Posts: 324

Reply 3 on: Yesterday

TYSM

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