Author Question: What term refers to the altering of sales behaviors during a customer interaction based on perceived ... (Read 93 times)

CORALGRILL2014

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What term refers to the altering of sales behaviors during a customer interaction based on perceived information about the nature of the selling situation?
 a. adaptive selling
  b. SPIN selling
  c. persuasive selling
  d. aptitude selling
  e. objective-and-task selling

Question 2

_____ refers to a salesperson's ability to adjust to situational circumstances.
 a. Tenacity
  b. Approachability
  c. Adaptability
  d. Optimism
  e. Aptitude



yahahah24021

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Answer to Question 1

a

Answer to Question 2

c



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