Empathy for customers' wants and desires is one of the key ...

[Evvie72]

Empathy for customers' wants and desires is one of the key ingredients for the success of a virtual store.
 a. True
  b. False

Question 2

Purchasing supports the requirements of operations, physical distribution centers and also ________ for raw materials, components, storing and delivering replacement part, new product/service development and outsourcing key processes.
 a. Marketing Department
 b. Finance Department
 c. Maintenance & Repairs
 d. Engineering & Technical Groups
 e. Sales Department

[paavo]

Answer to Question 1

A

Answer to Question 2

d