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Author Question: Empathy for customers' wants and desires is one of the key ingredients for the success of a virtual ... (Read 156 times)

Evvie72

  • Hero Member
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  • Posts: 519
on: Jun 29, 2018
Empathy for customers' wants and desires is one of the key ingredients for the success of a virtual store.
 a. True
  b. False

Question 2

Purchasing supports the requirements of operations, physical distribution centers and also ________ for raw materials, components, storing and delivering replacement part, new product/service development and outsourcing key processes.
 a. Marketing Department
 b. Finance Department
 c. Maintenance & Repairs
 d. Engineering & Technical Groups
 e. Sales Department


paavo

  • Sr. Member
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  • Posts: 301
Reply #1 on: Jun 29, 2018
Answer to Question 1

A

Answer to Question 2

d


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