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Author Question: With the invention of the telegraph in 1844, a communication revolution was set in motion. a. True ... (Read 119 times)

Marty

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With the invention of the telegraph in 1844, a communication revolution was set in motion.
 a. True
  b. False
 Indicate whether the statement is true or false

Question 2

A moment of truth is any contact point with a service organization that the customer uses to evaluate the service delivery.
 
 Indicate whether the statement is true or false



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Moriaki

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Answer to Question 1

True

Answer to Question 2

T




Marty

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Reply 2 on: Jun 29, 2018
Thanks for the timely response, appreciate it


kilada

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Reply 3 on: Yesterday
Great answer, keep it coming :)

 

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