« previous next »

Author Question: Websites frequented by individuals with common interests where they can post facts, opinions, and ... (Read 79 times)

lunatika

  • Hero Member
  • *****
  • Posts: 548
on: Jun 29, 2018
Websites frequented by individuals with common interests where they can post facts, opinions, and personal experiences are known as .
 a. paywalls
  b. blogs
  c. infomercials
  d. creative boutiques

Question 2

Which of the following measure(s) is (are) used in a moment of truth impact analysis?
 a. Customer expectations of the service organization at the contact point in question
  b. Customers' past experiences that detracted from their perception of service excellence at the contact point in question
  c. Customers' past experiences that enhanced their perceptions of the service organization at the contact point in question
  d. Only measurements B and C are used in a moment of truth impact analysis.
  e. All three measurements are used in a moment of truth impact analysis.


dmurph1496

  • Sr. Member
  • ****
  • Posts: 343
Reply #1 on: Jun 29, 2018
Answer to Question 1

b

Answer to Question 2

e


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
« previous next »
 

Did you know?

Asthma-like symptoms were first recorded about 3,500 years ago in Egypt. The first manuscript specifically written about asthma was in the year 1190, describing a condition characterized by sudden breathlessness. The treatments listed in this manuscript include chicken soup, herbs, and sexual abstinence.

Did you know?

Amphetamine poisoning can cause intravascular coagulation, circulatory collapse, rhabdomyolysis, ischemic colitis, acute psychosis, hyperthermia, respiratory distress syndrome, and pericarditis.

Did you know?

Lower drug doses for elderly patients should be used first, with titrations of the dose as tolerated to prevent unwanted drug-related pharmacodynamic effects.

Did you know?

Each year in the United States, there are approximately six million pregnancies. This means that at any one time, about 4% of women in the United States are pregnant.

Did you know?

People with alcoholism are at a much greater risk of malnutrition than are other people and usually exhibit low levels of most vitamins (especially folic acid). This is because alcohol often takes the place of 50% of their daily intake of calories, with little nutritional value contained in it.

Body plan of a common rotifer, Philodina genus Body plan of a common rotifer, Philodina genus
A skeletal mount of an African Lion attacking a Common Eland on display at The Museum of Osteology, A skeletal mount of an African Lion attacking a Common Eland on display at The Museum of Osteology,
A male Lestes dryas in the "spread-winged" posture that gives the family its common name A male Lestes dryas in the "spread-winged" posture that gives the family its common name
Common modifications of amino acid side chains in proteins Common modifications of amino acid side chains in proteins
Location of Common Pulse Sites Location of Common Pulse Sites
Added Sugar in Common Foods Added Sugar in Common Foods
Video: How Hemoglobin Picks Up and Delivers Oxygen

For a complete list of videos, visit our video library