« previous next »

Author Question: Websites frequented by individuals with common interests where they can post facts, opinions, and ... (Read 84 times)

lunatika

  • Hero Member
  • *****
  • Posts: 548
on: Jun 29, 2018
Websites frequented by individuals with common interests where they can post facts, opinions, and personal experiences are known as .
 a. paywalls
  b. blogs
  c. infomercials
  d. creative boutiques

Question 2

Which of the following measure(s) is (are) used in a moment of truth impact analysis?
 a. Customer expectations of the service organization at the contact point in question
  b. Customers' past experiences that detracted from their perception of service excellence at the contact point in question
  c. Customers' past experiences that enhanced their perceptions of the service organization at the contact point in question
  d. Only measurements B and C are used in a moment of truth impact analysis.
  e. All three measurements are used in a moment of truth impact analysis.


dmurph1496

  • Sr. Member
  • ****
  • Posts: 343
Reply #1 on: Jun 29, 2018
Answer to Question 1

b

Answer to Question 2

e


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
« previous next »
 

Did you know?

Although not all of the following muscle groups are commonly used, intramuscular injections may be given into the abdominals, biceps, calves, deltoids, gluteals, laterals, pectorals, quadriceps, trapezoids, and triceps.

Did you know?

Astigmatism is the most common vision problem. It may accompany nearsightedness or farsightedness. It is usually caused by an irregularly shaped cornea, but sometimes it is the result of an irregularly shaped lens. Either type can be corrected by eyeglasses, contact lenses, or refractive surgery.

Did you know?

Patients who have undergone chemotherapy for the treatment of cancer often complain of a lack of mental focus; memory loss; and a general diminution in abilities such as multitasking, attention span, and general mental agility.

Did you know?

The most destructive flu epidemic of all times in recorded history occurred in 1918, with approximately 20 million deaths worldwide.

Did you know?

Approximately 25% of all reported medication errors result from some kind of name confusion.

Interior nodes represent common ancestors Interior nodes represent common ancestors
Cholelithiasis. Common sites of gallstones in the generalized condition. (a) Stones in the hepatic d Cholelithiasis. Common sites of gallstones in the generalized condition. (a) Stones in the hepatic d
Play in Four Cultures Across cultures, play is the most common activity in early childhood. Source: Play in Four Cultures Across cultures, play is the most common activity in early childhood. Source:
The family of a soldier in the 31st Philadelphia Infantry camps near Washington, DC. Although both a The family of a soldier in the 31st Philadelphia Infantry camps near Washington, DC. Although both a
A culex tarsalis mosquito, a common vector of the spread of West Nile virus. A culex tarsalis mosquito, a common vector of the spread of West Nile virus.
Common Fluoride Products Common Fluoride Products
Video: Lactation and Breast Feeding

For a complete list of videos, visit our video library