This topic contains a solution. Click here to go to the answer

Author Question: The four most prevalent agency compensation methods are commission, consultant, external ... (Read 121 times)

cnetterville

  • Hero Member
  • *****
  • Posts: 547
The four most prevalent agency compensation methods are commission, consultant, external facilitator, and production facilitator plans.
 a. True
  b. False
 Indicate whether the statement is true or false

Question 2

Which, if any, is NOT a benefit associated with effective service recovery efforts?
 a. Customer dissatisfaction can be turned into customer satisfaction.
  b. Service recovery efforts can lead to improvements in the overall quality of service delivery.
  c. Service recovery efforts can reduce the incidence of bungled moments of truth.
  d. All of these are benefits associated with service recovery efforts.
  e. None of these are benefits associated with service recovery efforts.



Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by a Subject Expert

at

  • Sr. Member
  • ****
  • Posts: 359
Answer to Question 1

False

Answer to Question 2

d




cnetterville

  • Member
  • Posts: 547
Reply 2 on: Jun 29, 2018
Thanks for the timely response, appreciate it


Missbam101

  • Member
  • Posts: 341
Reply 3 on: Yesterday
Great answer, keep it coming :)

 

Did you know?

The tallest man ever known was Robert Wadlow, an American, who reached the height of 8 feet 11 inches. He died at age 26 years from an infection caused by the immense weight of his body (491 pounds) and the stress on his leg bones and muscles.

Did you know?

About 600,000 particles of skin are shed every hour by each human. If you live to age 70 years, you have shed 105 pounds of dead skin.

Did you know?

Bisphosphonates were first developed in the nineteenth century. They were first investigated for use in disorders of bone metabolism in the 1960s. They are now used clinically for the treatment of osteoporosis, Paget's disease, bone metastasis, multiple myeloma, and other conditions that feature bone fragility.

Did you know?

People with high total cholesterol have about two times the risk for heart disease as people with ideal levels.

Did you know?

There are 60,000 miles of blood vessels in every adult human.

For a complete list of videos, visit our video library