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Author Question: The simplest example of Web 2.0 is when consumers log on to the Internet and visit sites they choose ... (Read 66 times)

haleyc112

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on: Jun 29, 2018
The simplest example of Web 2.0 is when consumers log on to the Internet and visit sites they choose to visit for either information or shopping.
 a. True
  b. False
 Indicate whether the statement is true or false

Question 2

A service profit chain recognizes that there is a strong connection between customer loyalty and
 a. Employee loyalty
  b. Investor loyalty
  c. customer equity
  d. Both a and b
  e. Statements a, b, and c


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CharlieArnold

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Reply #1 on: Jun 29, 2018
Answer to Question 1

True

Answer to Question 2

d


haleyc112

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  • Posts: 600
Reply 2 on: Jun 29, 2018
Thanks for the timely response, appreciate it

phuda

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Reply 3 on: Yesterday
YES! Correct, THANKS for helping me on my review

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