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Author Question: Describe the pertinent personal selling performance measures.[br][br][b][color=black]Question ... (Read 109 times)

ssal

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Describe the pertinent personal selling performance measures.

Question 2

When a test market is conducted in five retail stores in Erie, Pennsylvania, this is an example of an external experiment.
 
 Indicate whether the statement is true or false



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Hdosisshsbshs

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Answer to Question 1

Personal selling performance can be measured through a variety of quantitative and qualitative measures. Quantitative measures include measures related to orders, sales volume, accounts/customers, sales calls, selling expenses, and product margins. Qualitative measures include those related to communication skills, knowledge of customer needs, customer satisfaction, and performance.

Answer to Question 2

F
This is an example of a field experiment.




ssal

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Reply 2 on: Jun 29, 2018
YES! Correct, THANKS for helping me on my review


bblaney

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Reply 3 on: Yesterday
Wow, this really help

 

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