This topic contains a solution. Click here to go to the answer
« previous next »

Author Question: What three elements should be used as the basis for designing customer service programs? a. ... (Read 172 times)

mspears3

  • Hero Member
  • *****
  • Posts: 586
on: Jun 29, 2018
What three elements should be used as the basis for designing customer service programs?
 a. In-store, post-purchase, and transient
  b. Product selection, product availability, and time spent looking
  c. Pretransaction, transaction, and posttransaction
  d. Product availability, searching time, and price
  e. Repair, personal selling, and warranty services

Question 2

Retailers have found out that some consumers prefer smaller stores, since these stores provide the convenience of being able to get in and out more quickly.
 
 Indicate whether the statement is true or false


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by a Subject Expert

shaquita

  • Sr. Member
  • ****
  • Posts: 324
Reply #1 on: Jun 29, 2018
Answer to Question 1

C

Answer to Question 2

T


mspears3

  • Member
  • Posts: 586
Reply 2 on: Jun 29, 2018
Wow, this really help

matt95

  • Member
  • Posts: 317
Reply 3 on: Yesterday
Excellent

« previous next »
 

Did you know?

There are major differences in the metabolism of morphine and the illegal drug heroin. Morphine mostly produces its CNS effects through m-receptors, and at k- and d-receptors. Heroin has a slight affinity for opiate receptors. Most of its actions are due to metabolism to active metabolites (6-acetylmorphine, morphine, and morphine-6-glucuronide).

Did you know?

Adult head lice are gray, about ? inch long, and often have a tiny dot on their backs. A female can lay between 50 and 150 eggs within the several weeks that she is alive. They feed on human blood.

Did you know?

Between 1999 and 2012, American adults with high total cholesterol decreased from 18.3% to 12.9%

Did you know?

The toxic levels for lithium carbonate are close to the therapeutic levels. Signs of toxicity include fine hand tremor, polyuria, mild thirst, nausea, general discomfort, diarrhea, vomiting, drowsiness, muscular weakness, lack of coordination, ataxia, giddiness, tinnitus, and blurred vision.

Did you know?

In inpatient settings, adverse drug events account for an estimated one in three of all hospital adverse events. They affect approximately 2 million hospital stays every year, and prolong hospital stays by between one and five days.

Transposable elements Transposable elements
Important Trace Elements in the Body Important Trace Elements in the Body
Note the discovery as the air filter housing was opened during service on a Pontiac Bonneville. The ... Note the discovery as the air filter housing was opened during service on a Pontiac Bonneville. The ...
Kinetic basis for preferential excision of mismatched nucleotides by a 3’ exonuclease site distant Kinetic basis for preferential excision of mismatched nucleotides by a 3’ exonuclease site distant
Many hunger-relief programs work to provide food aid to needy nations Many hunger-relief programs work to provide food aid to needy nations
Elements of a phylogenetic tree Elements of a phylogenetic tree
Video: Physiology of Asthma

For a complete list of videos, visit our video library