_____ refers to the extent to which, by choosing a certain course ...

[michelleunicorn]

_____ refers to the extent to which, by choosing a certain course of action, management can meet a previously established goal or standard.
 a. Operational benchmarking
 b. Efficiency
 c. Support-activity benchmarking
  d. Effectiveness
 e. None of the above.

Question 2

Under older Western classification, socialist countries used to be referred to as Second World.
 
 Indicate whether the statement is true or false

[Gabe]

Answer to Question 1

d

Answer to Question 2

T
Historically, the informal and frequently used classification in the West has referred to highly industrialized, developed countries as the First World, to socialist countries as the Second World, and to developing countries as the Third Word. Of this classification, only the term the Third World has been used widely, and it is still being used, even after the fall of communism.

[michelleunicorn]

TYSM

[rachel]

Great answer, keep it coming