Three specific hints for articulating vision are (1) Ensure that ...

[EY67]

Three specific hints for articulating vision are (1) Ensure that vision statements reinforce key values about which you feel strongly. (2) The vision statement must be straightforward and simple. (3) Avoid symbolic or refined language.
 
  Which statements are correct?
  A) Statements 1 and 2
  B) Statements 2 and 3
  C) Statements 1 and 3
  D) All of the statements

Question 2

Your manager has just been told that the organization failed to meet its monthly goal. He responds, We were just miscued and then stumbled a little. Next month will be entirely different.
 
  What characteristic of leading positive change does this manager exemplify?
  A) Benchmarking to stakeholder expectations
  B) Expressing compassion
  C) Creating a new language
  D) Articulating the left-brained side of the vision

[Mholman93]

Answer to Question 1

Answer: A
Explanation: A) Correct. Statement 1 is correct. Instead of focusing on end results such as profit growth, expanded market share, customer satisfaction measures, or goal accomplishment,
for example, the vision statement should relate to something fundamental about which people can feel passionate. Statement 2 is correct. A common error of leaders is to be
too complicated, too lengthy, or too multifaceted in their vision statement. Most great leaders acknowledge that they have only three or four major objectives in mind. Statement 3 is incorrect. The language can be symbolic and refined, as long as the ideas are clear and understandable.
B) Incorrect. Statement 1 is correct. Instead of focusing on end results such as profit growth, expanded market share, customer satisfaction measures, or goal accomplishment,
for example, the vision statement should relate to something fundamental about which people can feel passionate. Statement 2 is correct. A common error of leaders is to be
too complicated, too lengthy, or too multifaceted in their vision statement. Most great leaders acknowledge that they have only three or four major objectives in mind. Statement 3 is incorrect. The language can be symbolic and refined, as long as the ideas are clear and understandable.
C) Incorrect. Statement 1 is correct. Instead of focusing on end results such as profit growth, expanded market share, customer satisfaction measures, or goal accomplishment, for example, the vision statement should relate to something fundamental about which people can feel passionate. Statement 2 is correct. A common error of leaders is to be too complicated, too lengthy, or too multifaceted in their vision statement. Most great leaders acknowledge that they have only three or four major objectives in mind. Statement 3 is incorrect. The language can be symbolic and refined, as long as the ideas are clear and understandable.
D) Incorrect. Statement 1 is correct. Instead of focusing on end results such as profit growth, expanded market share, customer satisfaction measures, or goal accomplishment, for example, the vision statement should relate to something fundamental about which people can feel passionate. Statement 2 is correct. A common error of leaders is to be too complicated, too lengthy, or too multifaceted in their vision statement. Most great leaders acknowledge that they have only three or four major objectives in mind. Statement 3 is incorrect. The language can be symbolic and refined, as long as the ideas are clear and understandable.

Answer to Question 2

Answer: C
Explanation: A) Incorrect. The stakeholder expectation standard compares current performance with the expectations of customers, employees, or other stakeholders.
B) Incorrect. Expressing compassion occurs when managers and organizations are aware, feel emotions, and respond appropriately when people experience difficulty.
C) Correct. Your manager did not acknowledge use of the word failure. He used the words stumble and miscue in order to interpret reality for the organization, to foster a willingness to try again, and to foster an inclination toward positive change.
D) Incorrect. Left-brained thinking is characterized by rational analysis and logical argument. This metaphor (miscue and stumble) is actually a right-brained concept.