Which of the following is a correct argument in favor of ...

[stephzh]

Which of the following is a correct argument in favor of emotional intelligence (EI)?
 
  A) EI accurately indicates linguistic abilities of a person.
  B) EI is a simple and straightforward concept.
  C) The concept of EI has a biological base.
  D) EI can be measured easily.
  E) The concept of EI is different from intelligence and personality.

Question 2

The evidence indicates that satisfied employees increase customer satisfaction and loyalty.
 
  Indicate whether the statement is true or false

[lindahyatt42]

Answer to Question 1

C
Explanation: C) A study suggests EI is neurologically based in a way that's unrelated to standard measures of intelligence. There is also evidence EI is genetically influenced, further supporting the idea that it measures a real underlying biological factor.

Answer to Question 2

TRUE
Explanation: Satisfied employees increase customer satisfaction and loyalty.