Answer to Question 1
Managerial control involves two types of managerial activity. Strategic control is when managers work with other managers to ensure that together they carry out organizational strategies as a whole. Task control is focused on the efficient and effective execution of specific tasks of individuals and work teams. Here the interaction is primarily between managers and non-managers, in which both work to ensure that the work procedures are followed. The interaction can also be between humans and machines, in which the human attempts to control the output of the machine according to predetermined specifications. Control can work the opposite way, too. When human labor is dependent on the machine, the machine acts as a control on employee behaviors. For example, managers set the controls on the speed of a moving assembly line. The speed of the line acts as a control on the line workers who must keep up their pace.
Answer to Question 2
B
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