Author Question: The search for never-ending improvement requires a circular approach which is abbreviated PDCA. What ... (Read 26 times)

Alainaaa8 · **on:** Jul 7, 2018

The search for never-ending improvement requires a circular approach which is abbreviated PDCA. What does PDCA stand for?

A) Promise, Deliver, Coerce, Achieve. B) Plan, Do, Cheat, Act.
C) Process, Deliver, Charge, Account for. D) Plan, Do, Check, Act.

Question 2

__________ is a philosophy of management that's driven by the constant attainment of customer satisfaction through the continuous improvement of all organizational processes.

A) Reengineering B) TQM
C) Technology D) Process value analysis