To be effective, organizational discipline should:
A) be delivered after a short delay to reinforce the intensity of the punishment.
B) start with a severe negative consequence for the first offense to ensure it being extinguished.
C) use moderate levels of punishment.
D) be directed at the individual personally.
Question 2
As a manager, you lead by example through demonstrating high performance. You set high performance expectations for your subordinates and support their progress toward reaching these goals with frequent feedback. What is your management style?
A) Team leader
B) Country club
C) Middle of the road
D) Authoritarian
The medical assistant often has to reassure and comfort the patient before effective communication c
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