How is appreciative inquiry distinct from other methods of ...

[HCHenry]

How is appreciative inquiry distinct from other methods of change?
 
  A) Appreciative inquiry builds on positive aspects instead of trying to change or improve problem areas
  B) Appreciative inquiry is based on positive reinforcement instead of forcing change
  C) Appreciative inquiry is driven by employees in a grassroots method instead of the top down approach used by the other methods
  D) Appreciative inquiry is the most recent approach to change and comes out of the positive psychology line of behavioral research

Question 2

Total quality management (TQM) includes two group decision-making techniques: benchmarking and empowerment.
 
  Indicate whether the statement is true or false

[wshriver]

Answer to Question 1

A
Explanation: A) Appreciative inquiry is an optimistic method compared to the other methods of change that are relatively pessimistic in that it identifies what is already done well and improves that rather than trying to fix things by putting efforts into problematic areas. This is better received by employees and can give the organization advantages in the areas it already performs well in. This is a more motivational approach than investigating and dwelling on what is done poorly.

Answer to Question 2

TRUE

[HCHenry]

Thank you

[wshriver]

No problemo