Author Question: An auto manufacturer increased its effectiveness by implementing total quality management (TQM). ... (Read 109 times)

khang

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An auto manufacturer increased its effectiveness by implementing total quality management (TQM). Many other companies have intentionally imitated this manufacturer in order to increase their effectiveness. This is an example of ________ isomorphism.
 
  A) coercive
  B) mimetic
  C) normative
  D) natural

Question 2

Which of the following corporate-level strategies is most likely to have the lowest bureaucratic costs?
 
  A) related diversification
  B) forward vertical integration
  C) unrelated diversification
  D) backward vertical integration



mcni194

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Answer to Question 1

B

Answer to Question 2

C



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