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Author Question: Hiring people who are efficient, trainable, and willing to follow standardized procedures would ... (Read 17 times)

daltonest1984

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  • Posts: 536
on: Jul 7, 2018
Hiring people who are efficient, trainable, and willing to follow standardized procedures would support a(n) ________ competitive advantage.
 
  A) product leadership
  B) operational excellence
  C) customer intimacy
  D) training and development

Question 2

When a company rejected Sara, who would have been a poor performer on the job, which assessment outcome occurred?
 
  A) true positive
  B) true negative
  C) false positive
  D) false negative


jomama

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Reply #1 on: Jul 7, 2018
Answer to Question 1

B

Answer to Question 2

B


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