Hiring people who are efficient, trainable, and willing to follow ...

[daltonest1984]

Hiring people who are efficient, trainable, and willing to follow standardized procedures would support a(n) ________ competitive advantage.
 
  A) product leadership
  B) operational excellence
  C) customer intimacy
  D) training and development

Question 2

When a company rejected Sara, who would have been a poor performer on the job, which assessment outcome occurred?
 
  A) true positive
  B) true negative
  C) false positive
  D) false negative

[jomama]

Answer to Question 1

B

Answer to Question 2

B