You are a charge nurse and discover a medication error was made ...

[littleanan]

You are a charge nurse and discover a medication error was made on the previous shift. What is your responsibility?
 
  A) Tell the charge nurse on the shift the incident occurred and let her pursue the problem.
  B) Document the incident per hospital policy.
  C) Write a memo to the nurse who made the error and request she complete an incident report.
  D) Write a note in the patient's chart that an incident report was completed.

Question 2

_____ mode is a conflict management strategy that produces feelings of gain and no feelings of loss for all participants.
 
  a. Creative problem-solving
  b. Defensive
  c. Offensive
  d. Compromise

[kusterl]

Answer to Question 1

B

Answer to Question 2

A
Use of a creative problem-solving mode produces feelings of gain and no feelings of loss for all participants. All parties work together in a collaborative manner to arrive at a solution.

[littleanan]

Excellent

[helenmarkerine]

Gracias!