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Author Question: Maggie is a new UAP. She has been working the 7 p.m. to 7 a.m. shift on a busy telemetry unit for 3 ... (Read 76 times)

bb

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Maggie is a new UAP. She has been working the 7 p.m. to 7 a.m. shift on a busy telemetry unit for 3 months. She is perpetually late to work. The other UAPs on the unit are complaining about the situation.
 
  Of the following responses, which demonstrates the best example of assertive communication?
  A) You are always late; what are you going to do about this situation?
  B) Being late is unacceptable; you need to change this behavior
  C) I noticed that you often arrive late; I think we need to discuss how this affects your performance
  D) Lateness creates a situation that leads to a negative day; I think it is time to work out a plan to eliminate this problem

Question 2

An advantage of the protype patient classification system is:
 
  a. reduction of work
  b. ongoing data to monitor accuracy of the nursing requirements
  c. ongoing measure of the actual nursing work required
  d. commonly used system



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Benayers

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Answer to Question 1

D

Answer to Question 2

A
An advantage of the protype patient classification system is the reduction of work for the nurse, who is not required to classify patients daily. Some major disadvantages of the system include: no ongoing measure of the actual nursing work required by individual patients, no ongoing data to monitor the accuracy of the preassigned nursing care requirements, and the system is much less common than others, such as the factor-type system.





 

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