Author Question: The nurse is assigned to care for a client who has been diagnosed with multiple sclerosis. Which ... (Read 75 times)

WhattoUnderstand

  • Hero Member
  • *****
  • Posts: 517
The nurse is assigned to care for a client who has been diagnosed with multiple sclerosis. Which communication behavior will have the most impact on the client?
 
  a. What is said
  b. Tone of voice
  c. Sense of confidence
  d. Verbal message

Question 2

When the nurse asks a client, How are you? the client states, I am fine. As the client turns away, she is crying. This is an example of
 
  a. nonverbal communication.
  b. incongruence.
  c. proxemics.
  d. congruence.



fdliggud

  • Sr. Member
  • ****
  • Posts: 366
Answer to Question 1

ANS: B
The oral delivery of a verbal message, expressed through tone of voice, inflection, sighing, and so on, is referred to as paralanguage. It is important to understand this component of communication because it affects how the verbal message is likely to be interpreted. When the tone of voice does not fit the words, the message is less easily understood and is less likely to be believed. Pitch and tone can either support or contradict the content of the verbal message. Sense of confidence will be reflected in tone of voice. Verbal message is affected by voice inflection.

Answer to Question 2

ANS: B
When nonverbal and verbal cues do not match, it is known as incongruence. This situation includes both verbal and nonverbal content. Proxemics refers to personal space. Congruence occurs when verbal and nonverbal messages match.



Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
 

Did you know?

According to the National Institute of Environmental Health Sciences, lung disease is the third leading killer in the United States, responsible for one in seven deaths. It is the leading cause of death among infants under the age of one year.

Did you know?

Each year in the United States, there are approximately six million pregnancies. This means that at any one time, about 4% of women in the United States are pregnant.

Did you know?

The first war in which wide-scale use of anesthetics occurred was the Civil War, and 80% of all wounds were in the extremities.

Did you know?

Malaria mortality rates are falling. Increased malaria prevention and control measures have greatly improved these rates. Since 2000, malaria mortality rates have fallen globally by 60% among all age groups, and by 65% among children under age 5.

Did you know?

In the United States, there is a birth every 8 seconds, according to the U.S. Census Bureau's Population Clock.

For a complete list of videos, visit our video library