This topic contains a solution. Click here to go to the answer

Author Question: George is a reliable certified nursing assistant (CNA) on your unit. He is liked by most staff and ... (Read 71 times)

kwoodring

  • Hero Member
  • *****
  • Posts: 560
George is a reliable certified nursing assistant (CNA) on your unit. He is liked by most staff and some patients. George is very loud and gregarious while at work, however, and this is frequently a problem.
 
  During his annual evaluation, you do not address this because you do not want to upset him.
  a. This is appropriate because, after all, he is reliable
  b. This is appropriate because he cannot change his personality
  c. This is inappropriate because the manager is not helping him improve and is being too lenient
  d. This should be ignored; after all, for the last 2 weeks, it has not been a problem

Question 2

Crisis management
 
  a. Is an effective method of resolving problems
  b. Is preventable by anticipating problems and planning
  c. Is unavoidable
  d. Instills a feeling of trust in staff members



Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by a Subject Expert

spencer.martell

  • Sr. Member
  • ****
  • Posts: 342
Answer to Question 1

C
The leniency error contributes to a less-than-accurate evaluation. The manager must be honest, fair, and objective. An evaluation is a tool to help an employee improve. The evaluation should commend his reliability and not ask him to change his personality but ask him to be aware of the impact he has on others.

Answer to Question 2

B
A crisis manager does not take time to plan. Crisis managers foster anxiety in staff. Crisis management is an ineffective method for managing and can be avoided by planning.




kwoodring

  • Member
  • Posts: 560
Reply 2 on: Jul 11, 2018
Wow, this really help


TheDev123

  • Member
  • Posts: 332
Reply 3 on: Yesterday
Thanks for the timely response, appreciate it

 

Did you know?

Adolescents often feel clumsy during puberty because during this time of development, their hands and feet grow faster than their arms and legs do. The body is therefore out of proportion. One out of five adolescents actually experiences growing pains during this period.

Did you know?

Of the estimated 2 million heroin users in the United States, 600,000–800,000 are considered hardcore addicts. Heroin addiction is considered to be one of the hardest addictions to recover from.

Did you know?

Drying your hands with a paper towel will reduce the bacterial count on your hands by 45–60%.

Did you know?

Oliver Wendell Holmes is credited with introducing the words "anesthesia" and "anesthetic" into the English language in 1846.

Did you know?

Autoimmune diseases occur when the immune system destroys its own healthy tissues. When this occurs, white blood cells cannot distinguish between pathogens and normal cells.

For a complete list of videos, visit our video library