Author Question: Important or sensitive health care information is best communicated to a patient through which ... (Read 4 times)

jerry coleman

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Important or sensitive health care information is best communicated to a patient through which means?
 
  A) In a certified letter
  B) In an e-mail
  C) In person or by phone
  D) In a text or instant message

Question 2

The tone of a speaker's voice can determine how his or her message is
 
  A) perceived.
  B) rated.
  C) misinterpreted.
  D) reversed.



orangecrush

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Answer to Question 1

C

Answer to Question 2

A



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