________is a management concept focusing on customer involvement ...

[FButt]

________is a management concept focusing on customer involvement in planning services and obtaining feedback as to satisfaction with service delivery; also known as total quality improvement (TQI).
 Fill in the blank(s) with correct word

Question 2

Define Time 1 to Time 2 (T1 to T2) client levels.

[kingdude89]

Answer to Question 1

Continuous Quality Improvement (CQI)

Answer to Question 2

two points in time for which data are reported, allowing comparison of progress or outcomes over the time period, as well as duration of the time period, without reporting the exact dates, thus avoiding the submission of protected health information (PHI) such as dates of admission and discharge

[FButt]

Thanks for the timely response, appreciate it

[amit]

TYSM