Steaks & Grillz, a restaurant, uses pleasant music and ...

[penza]

Steaks & Grillz, a restaurant, uses pleasant music and lighting along with impressive decor to attract customers. In this scenario, the restaurant is attempting to enhance its _____.
 A) ambience
  B) signage
  C) dissonance
  D) functionality

Question 2

When designing a retail facility, operations managers should be mindful of the _____, which is an environment where consumers and service providers interact.
 A) process layout
  B) facility location
  C) landscape
  D) servicescape

[Yixagurpuldink]

Answer to Question 1

A

Answer to Question 2

D

[penza]

Excellent

[apple]

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