Author Question: Steaks & Grillz, a restaurant, uses pleasant music and lighting along with impressive decor to ... (Read 107 times)

penza · **on:** Jul 14, 2018

Steaks & Grillz, a restaurant, uses pleasant music and lighting along with impressive decor to attract customers. In this scenario, the restaurant is attempting to enhance its _____.
A) ambience
B) signage
C) dissonance
D) functionality

Question 2

When designing a retail facility, operations managers should be mindful of the _____, which is an environment where consumers and service providers interact.
A) process layout
B) facility location
C) landscape
D) servicescape