A fairly recent technology-related tool that many companies use ...

[maegan_martin]

A fairly recent technology-related tool that many companies use to solicit feedback from customers about the company's existing or upcoming products is
 A) social media.
  B) sales forecasts.
  C) consumer buying behavior.
  D) market segmenting.
  E) customer relationship management.

Question 2

An outline of the actions an organization intends to take to accomplish its goals and objectives is called its
 A) policy.
  B) plan.
  C) organization function.
  D) mission.
  E) control function.

[rnehls]

Answer to Question 1

A

Answer to Question 2

B

[maegan_martin]

Great answer, keep it coming

[scottmt]

Thanks for the timely response, appreciate it