Author Question: A fairly recent technology-related tool that many companies use to solicit feedback from customers ... (Read 348 times)

maegan_martin · **on:** Jul 14, 2018

A fairly recent technology-related tool that many companies use to solicit feedback from customers about the company's existing or upcoming products is
A) social media.
B) sales forecasts.
C) consumer buying behavior.
D) market segmenting.
E) customer relationship management.

Question 2

An outline of the actions an organization intends to take to accomplish its goals and objectives is called its
A) policy.
B) plan.
C) organization function.
D) mission.
E) control function.