« previous next »

Author Question: When conveying bad news, (a) place an apology at the very end of the letter. (b) use phrasing ... (Read 54 times)

madam-professor

  • Hero Member
  • *****
  • Posts: 584
on: Jul 19, 2018
When conveying bad news,
 
  (a) place an apology at the very end of the letter. (b) use phrasing such as I regret or Were sorry. (c) use you to place responsibility on the reader.
  (d) never use passive voice.
  (e) a and d.

Question 2

To write an effective sales letter,
 
  (a) begin with a long and detailed introduction.
  (b) exaggerate claims.
  (c) clearly state any benefits for the reader.
  (d) avoid asking the reader to take action.
  (e) All of these answers are correct.


sultana.d

  • Sr. Member
  • ****
  • Posts: 320
Reply #1 on: Jul 19, 2018
Answer to Question 1

b

Answer to Question 2

c


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
« previous next »
 

Did you know?

Your skin wrinkles if you stay in the bathtub a long time because the outermost layer of skin (which consists of dead keratin) swells when it absorbs water. It is tightly attached to the skin below it, so it compensates for the increased area by wrinkling. This happens to the hands and feet because they have the thickest layer of dead keratin cells.

Did you know?

Disorders that may affect pharmacodynamics include genetic mutations, malnutrition, thyrotoxicosis, myasthenia gravis, Parkinson's disease, and certain forms of insulin-resistant diabetes mellitus.

Did you know?

Bacteria have flourished on the earth for over three billion years. They were the first life forms on the planet.

Did you know?

Many supplement containers do not even contain what their labels say. There are many documented reports of products containing much less, or more, that what is listed on their labels. They may also contain undisclosed prescription drugs and even contaminants.

Did you know?

Though “Krazy Glue” or “Super Glue” has the ability to seal small wounds, it is not recommended for this purpose since it contains many substances that should not enter the body through the skin, and may be harmful.

Rinne test: A. Place the base of the tuning fork on the mastoid process. B. Place tuning fork in fro Rinne test: A. Place the base of the tuning fork on the mastoid process. B. Place tuning fork in fro
If raising a vehicle without a frame, place the flat pads under the pinch weld seam to spread the ... If raising a vehicle without a frame, place the flat pads under the pinch weld seam to spread the ...
Apply two-hand petrissage over the entire upper back. Place palms flat on back next to each other. ... Apply two-hand petrissage over the entire upper back. Place palms flat on back next to each other. ...
Clear the thigh with long strokes. Start superior to the patella; place your full flat hand and ... Clear the thigh with long strokes. Start superior to the patella; place your full flat hand and ...
Rhythmic sliding compression down the spine and effleurage with palms back to the head. Place palms ... Rhythmic sliding compression down the spine and effleurage with palms back to the head. Place palms ...
Elbow milk–abdomen rock. Place your left hand under the recipient’s right elbow and lay your ... Elbow milk–abdomen rock. Place your left hand under the recipient’s right elbow and lay your ...
Video: Ultrasound of a Fetus (Sonogram)

For a complete list of videos, visit our video library