« previous next »

Author Question: When conveying bad news, (a) place an apology at the very end of the letter. (b) use phrasing ... (Read 60 times)

madam-professor

  • Hero Member
  • *****
  • Posts: 584
on: Jul 19, 2018
When conveying bad news,
 
  (a) place an apology at the very end of the letter. (b) use phrasing such as I regret or Were sorry. (c) use you to place responsibility on the reader.
  (d) never use passive voice.
  (e) a and d.

Question 2

To write an effective sales letter,
 
  (a) begin with a long and detailed introduction.
  (b) exaggerate claims.
  (c) clearly state any benefits for the reader.
  (d) avoid asking the reader to take action.
  (e) All of these answers are correct.


sultana.d

  • Sr. Member
  • ****
  • Posts: 320
Reply #1 on: Jul 19, 2018
Answer to Question 1

b

Answer to Question 2

c


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
« previous next »
 

Did you know?

Cyanide works by making the human body unable to use oxygen.

Did you know?

The toxic levels for lithium carbonate are close to the therapeutic levels. Signs of toxicity include fine hand tremor, polyuria, mild thirst, nausea, general discomfort, diarrhea, vomiting, drowsiness, muscular weakness, lack of coordination, ataxia, giddiness, tinnitus, and blurred vision.

Did you know?

Drug abusers experience the following scenario: The pleasure given by their drug (or drugs) of choice is so strong that it is difficult to eradicate even after years of staying away from the substances involved. Certain triggers may cause a drug abuser to relapse. Research shows that long-term drug abuse results in significant changes in brain function that persist long after an individual stops using drugs. It is most important to realize that the same is true of not just illegal substances but alcohol and tobacco as well.

Did you know?

Sildenafil (Viagra®) has two actions that may be of consequence in patients with heart disease. It can lower the blood pressure, and it can interact with nitrates. It should never be used in patients who are taking nitrates.

Did you know?

Throughout history, plants containing cardiac steroids have been used as heart drugs and as poisons (e.g., in arrows used in combat), emetics, and diuretics.

Activity of a Hippocampal Place Cell Activity of a Hippocampal Place Cell
The medical assistant often has to reassure and comfort the patient before effective communication c The medical assistant often has to reassure and comfort the patient before effective communication c
A form letter is used when the same letter is sent to multiple recipients. A form letter is used when the same letter is sent to multiple recipients.
Every state has a two-letter abbreviation. Every state has a two-letter abbreviation.
Upward social mobility, though welcome, can place people in a world so different from their world of ... Upward social mobility, though welcome, can place people in a world so different from their world of ...
Wavelike neck mobilization. Place the hands palms up at the base of the neck, one on either side of ... Wavelike neck mobilization. Place the hands palms up at the base of the neck, one on either side of ...
Video: Energy Flow - Trophic Levels and Food

For a complete list of videos, visit our video library