« previous next »

Author Question: When conveying bad news, (a) place an apology at the very end of the letter. (b) use phrasing ... (Read 53 times)

madam-professor

  • Hero Member
  • *****
  • Posts: 584
on: Jul 19, 2018
When conveying bad news,
 
  (a) place an apology at the very end of the letter. (b) use phrasing such as I regret or Were sorry. (c) use you to place responsibility on the reader.
  (d) never use passive voice.
  (e) a and d.

Question 2

To write an effective sales letter,
 
  (a) begin with a long and detailed introduction.
  (b) exaggerate claims.
  (c) clearly state any benefits for the reader.
  (d) avoid asking the reader to take action.
  (e) All of these answers are correct.


sultana.d

  • Sr. Member
  • ****
  • Posts: 320
Reply #1 on: Jul 19, 2018
Answer to Question 1

b

Answer to Question 2

c


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
« previous next »
 

Did you know?

Despite claims by manufacturers, the supplement known as Ginkgo biloba was shown in a study of more than 3,000 participants to be ineffective in reducing development of dementia and Alzheimer’s disease in older people.

Did you know?

More than one-third of adult Americans are obese. Diseases that kill the largest number of people annually, such as heart disease, cancer, diabetes, stroke, and hypertension, can be attributed to diet.

Did you know?

Although puberty usually occurs in the early teenage years, the world's youngest parents were two Chinese children who had their first baby when they were 8 and 9 years of age.

Did you know?

More than 50% of American adults have oral herpes, which is commonly known as "cold sores" or "fever blisters." The herpes virus can be active on the skin surface without showing any signs or causing any symptoms.

Did you know?

Approximately one in four people diagnosed with diabetes will develop foot problems. Of these, about one-third will require lower extremity amputation.

Apply deep circular effleurage to the buttocks muscles as a warming technique. Place one hand on top ... Apply deep circular effleurage to the buttocks muscles as a warming technique. Place one hand on top ...
Mobilize the rib cage. Redrape to cover the chest, and stand to one side of the table. Place your ... Mobilize the rib cage. Redrape to cover the chest, and stand to one side of the table. Place your ...
Deep effleurage to buttocks muscles using reinforced palm. Place one hand over the other to apply ... Deep effleurage to buttocks muscles using reinforced palm. Place one hand over the other to apply ...
Apply L stroke under the mandible. Place your middle and ring fingers under the tip of the chin; ... Apply L stroke under the mandible. Place your middle and ring fingers under the tip of the chin; ...
Apply L stroke on terminus. Place your index and middle fingers on the left and right terminus; ... Apply L stroke on terminus. Place your index and middle fingers on the left and right terminus; ...
School can be discouraging and frustrating place for a child with a learning disability School can be discouraging and frustrating place for a child with a learning disability
Video: Enzyme structure - Properties of enzymes

For a complete list of videos, visit our video library