This topic contains a solution. Click here to go to the answer

Author Question: A nurse is confronted by an angry patient who begins to scream. To positively resolve the conflict, ... (Read 44 times)

drink

  • Hero Member
  • *****
  • Posts: 554
A nurse is confronted by an angry patient who begins to scream. To positively resolve the conflict, the nurse should do which of the following? Select all that apply.
 
  1. Apologize for any misunderstandings.
  2. Make jokes and personal insults.
  3. Be specific about what he or she perceives the problem to be.
  4. Ask the patient for ideas on how to resolve the conflict.
  5. Speak privately with the patient.

Question 2

A nurse is caring for a patient who requires assistance with feeding. The nurse delegates this task to the certified nursing assistant (CNA). This type of communication is called
 
  1. Upward.
  2. Bilateral.
  3. Horizontal.
  4. Downward.



Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by a Subject Expert

bulacsom

  • Sr. Member
  • ****
  • Posts: 329
Answer to Question 1

Many thanks to you.

Answer to Question 2

ANS: 4




drink

  • Member
  • Posts: 554
Reply 2 on: Jul 22, 2018
Great answer, keep it coming :)


bassamabas

  • Member
  • Posts: 294
Reply 3 on: Yesterday
:D TYSM

 

Did you know?

Alcohol acts as a diuretic. Eight ounces of water is needed to metabolize just 1 ounce of alcohol.

Did you know?

The oldest recorded age was 122. Madame Jeanne Calment was born in France in 1875 and died in 1997. She was a vegetarian and loved olive oil, port wine, and chocolate.

Did you know?

Women are two-thirds more likely than men to develop irritable bowel syndrome. This may be attributable to hormonal changes related to their menstrual cycles.

Did you know?

Approximately one in three babies in the United States is now delivered by cesarean section. The number of cesarean sections in the United States has risen 46% since 1996.

Did you know?

Though the United States has largely rejected the metric system, it is used for currency, as in 100 pennies = 1 dollar. Previously, the British currency system was used, with measurements such as 12 pence to the shilling, and 20 shillings to the pound.

For a complete list of videos, visit our video library