This topic contains a solution. Click here to go to the answer

Author Question: A nurse is confronted by an angry patient who begins to scream. To positively resolve the conflict, ... (Read 46 times)

drink

  • Hero Member
  • *****
  • Posts: 554
A nurse is confronted by an angry patient who begins to scream. To positively resolve the conflict, the nurse should do which of the following? Select all that apply.
 
  1. Apologize for any misunderstandings.
  2. Make jokes and personal insults.
  3. Be specific about what he or she perceives the problem to be.
  4. Ask the patient for ideas on how to resolve the conflict.
  5. Speak privately with the patient.

Question 2

A nurse is caring for a patient who requires assistance with feeding. The nurse delegates this task to the certified nursing assistant (CNA). This type of communication is called
 
  1. Upward.
  2. Bilateral.
  3. Horizontal.
  4. Downward.



Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by a Subject Expert

bulacsom

  • Sr. Member
  • ****
  • Posts: 329
Answer to Question 1

Many thanks to you.

Answer to Question 2

ANS: 4




drink

  • Member
  • Posts: 554
Reply 2 on: Jul 22, 2018
:D TYSM


Dinolord

  • Member
  • Posts: 313
Reply 3 on: Yesterday
Excellent

 

Did you know?

Eating food that has been cooked with poppy seeds may cause you to fail a drug screening test, because the seeds contain enough opiate alkaloids to register as a positive.

Did you know?

About 60% of newborn infants in the United States are jaundiced; that is, they look yellow. Kernicterus is a form of brain damage caused by excessive jaundice. When babies begin to be affected by excessive jaundice and begin to have brain damage, they become excessively lethargic.

Did you know?

Recent studies have shown that the number of medication errors increases in relation to the number of orders that are verified per pharmacist, per work shift.

Did you know?

Pope Sylvester II tried to introduce Arabic numbers into Europe between the years 999 and 1003, but their use did not catch on for a few more centuries, and Roman numerals continued to be the primary number system.

Did you know?

It is widely believed that giving a daily oral dose of aspirin to heart attack patients improves their chances of survival because the aspirin blocks the formation of new blood clots.

For a complete list of videos, visit our video library