This topic contains a solution. Click here to go to the answer
« previous next »

Author Question: If you are unavoidably late for an appointment, you should _____. a. immediately start work ... (Read 11 times)

ashley

  • Hero Member
  • *****
  • Posts: 584
on: Jul 24, 2018
If you are unavoidably late for an appointment, you should _____.
 
  a. immediately start work without talking to the customer
  b. apologize to the customer for your tardiness
  c. blame your tardiness on the company dispatcher
  d. ignore the fact that you are late and hope the customer does the same

Question 2

Showing empathy with a customer means that you are _____.
 
  a. establishing good communication
  b. putting yourself in their shoes
  c. listening carefully to what they say
  d. getting them to approve of you


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by a Subject Expert

quynhmickitran

  • Sr. Member
  • ****
  • Posts: 330
Reply #1 on: Jul 24, 2018
Answer to Question 1

b

Answer to Question 2

b


ashley

  • Member
  • Posts: 584
Reply 2 on: Jul 24, 2018
Excellent

hramirez205

  • Member
  • Posts: 345
Reply 3 on: Yesterday
:D TYSM

« previous next »
 

Did you know?

The Babylonians wrote numbers in a system that used 60 as the base value rather than the number 10. They did not have a symbol for "zero."

Did you know?

Most women experience menopause in their 50s. However, in 1994, an Italian woman gave birth to a baby boy when she was 61 years old.

Did you know?

To combat osteoporosis, changes in lifestyle and diet are recommended. At-risk patients should include 1,200 to 1,500 mg of calcium daily either via dietary means or with supplements.

Did you know?

Many of the drugs used by neuroscientists are derived from toxic plants and venomous animals (such as snakes, spiders, snails, and puffer fish).

Did you know?

In ancient Rome, many of the richer people in the population had lead-induced gout. The reason for this is unclear. Lead poisoning has also been linked to madness.

Transdermal patch administration: (b) patch immediately applied to clean, dry, hairless skin and lab Transdermal patch administration: (b) patch immediately applied to clean, dry, hairless skin and lab
Start massage in a standing posture. Start massage in a standing posture.
Typical Work Settings for Massage Therapists Typical Work Settings for Massage Therapists
Multitasking at work Multitasking at work
A system absorbs 623 J of heat while doing 457 J of work. What is the value of U? A system absorbs 623 J of heat while doing 457 J of work. What is the value of U?
A 60-kg skier starts from rest from the top of a 50-m high slope. If the work done by friction ... A 60-kg skier starts from rest from the top of a 50-m high slope. If the work done by friction ...
Video: How proteins function? How do proteins work?

For a complete list of videos, visit our video library