A car dealership wants to determine how to improve their customer ...

[naturalchemist]

A car dealership wants to determine how to improve their customer satisfaction in sales and in service. The dealership contracts a research group to collect and analyze the data. The research group will use which method?
 
  a) Surve
 b) Experiment
 c) Ex post facto
 d) Qualitative

Question 2

Which of the following studies is an example of qualitative research?
 
  a) Surveying college students' perceptions about alcohol use among peers at their campu
 b) Giving one group of individuals an alcohol-reduction treatment and another group no treatment
 c) In a laboratory setting, exposing some participants to Stimulus A and other participants to Stimulus B
 d) Comparing differences in college students' perceptions across different campuses and amount of alcohol consumed

[dyrone]

Answer to Question 1

A

Answer to Question 2

A

[naturalchemist]

Thanks for the timely response, appreciate it

[ryhom]

Excellent