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Author Question: The purpose of using a DSLAM in the residence hall of a university is to provide each room with a ... (Read 59 times)

nenivikky

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on: Jul 28, 2018
The purpose of using a DSLAM in the residence hall of a university is to provide each room with a 768 kbps data link with a voice circuit riding on the higher frequencies.
 
  Indicate whether the statement is true or false

Question 2

ACDs often used by large businesses are very sophisticated in that they can:
 
  A) evaluate call or traffic patterns
  B) selectively route calls to specific customer service representatives
  C) track answer performance
  D) all of the above


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mochi09

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Reply #1 on: Jul 28, 2018
Answer to Question 1

FALSE

Answer to Question 2

D


nenivikky

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Reply 2 on: Jul 28, 2018
YES! Correct, THANKS for helping me on my review

Kedrick2014

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Reply 3 on: Yesterday
Gracias!

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