Author Question: Shifting away from angry feelings to less threatening topics is a. validation. b. reminiscence. ... (Read 56 times)

Destiiny22 · **on:** Jul 30, 2018

Shifting away from angry feelings to less threatening topics is

a. validation.
b. reminiscence.
c. deflection.
d. both a and b.

Question 2

Confronting an agitated client

a. will only make the situation worse.
b. may be used when inappropriate behavior is demonstrated.
c. should be done in a problem-solving manner.
d. Both b and c are good reasons for confronting.