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Author Question: Shifting away from angry feelings to less threatening topics is a. validation. b. reminiscence. ... (Read 55 times)

Destiiny22

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on: Jul 30, 2018
Shifting away from angry feelings to less threatening topics is
 
  a. validation.
  b. reminiscence.
  c. deflection.
  d. both a and b.

Question 2

Confronting an agitated client
 
  a. will only make the situation worse.
  b. may be used when inappropriate behavior is demonstrated.
  c. should be done in a problem-solving manner.
  d. Both b and c are good reasons for confronting.


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joechoochoy

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Reply #1 on: Jul 30, 2018
Answer to Question 1

C

Answer to Question 2

D


Destiiny22

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Reply 2 on: Jul 30, 2018
Wow, this really help

dantucker

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Reply 3 on: Yesterday
Thanks for the timely response, appreciate it

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