This topic contains a solution. Click here to go to the answer
« previous next »

Author Question: When service surpasses the guest's expectations, the guest may feel that the server has gone beyond ... (Read 329 times)

shofmannx20

  • Hero Member
  • *****
  • Posts: 562
on: Aug 2, 2018
When service surpasses the guest's expectations, the guest may feel that the server has gone beyond the call of duty, which is rewarded by a generous tip and the desire to return often. The reality is that often this perception is achieved via the simplest levels of reading the needs correctly. List and briefly describe 5 possibilities for reading the needs.
 
  What will be an ideal response?

Question 2

In a cafeteria with an area layout, the add-ons should be placed near the cash register.
 
  Indicate whether the statement is true or false
The Professional Server: A Training Manual ¦ Sanders, Giannasio ¦ 3rd Edition
Buy Test-Bank


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by a Subject Expert

chloejackso

  • Sr. Member
  • ****
  • Posts: 316
Reply #1 on: Aug 2, 2018
Lorsum iprem. Lorsus sur ipci. Lorsem sur iprem. Lorsum sur ipdi, lorsem sur ipci. Lorsum sur iprium, valum sur ipci et, vala sur ipci. Lorsem sur ipci, lorsa sur iprem. Valus sur ipdi. Lorsus sur iprium nunc, valem sur iprium. Valem sur ipdi. Lorsa sur iprium. Lorsum sur iprium. Valem sur ipdi. Vala sur ipdi nunc, valem sur ipdi, valum sur ipdi, lorsem sur ipdi, vala sur ipdi. Valem sur iprem nunc, lorsa sur iprium. Valum sur ipdi et, lorsus sur ipci. Valem sur iprem. Valem sur ipci. Lorsa sur iprium. Lorsem sur ipci, valus sur iprem. Lorsem sur iprem nunc, valus sur iprium.
Answer Preview
Only 39% of students answer this correctly


shofmannx20

  • Member
  • Posts: 562
Reply 2 on: Aug 2, 2018
Excellent

kthug

  • Member
  • Posts: 332
Reply 3 on: Yesterday
Great answer, keep it coming :)

« previous next »
 

Did you know?

As many as 20% of Americans have been infected by the fungus known as Histoplasmosis. While most people are asymptomatic or only have slight symptoms, infection can progress to a rapid and potentially fatal superinfection.

Did you know?

The Food and Drug Administration has approved Risperdal, an adult antipsychotic drug, for the symptomatic treatment of irritability in children and adolescents with autism. The approval is the first for the use of a drug to treat behaviors associated with autism in children. These behaviors are included under the general heading of irritability and include aggression, deliberate self-injury, and temper tantrums.

Did you know?

A good example of polar molecules can be understood when trying to make a cake. If water and oil are required, they will not mix together. If you put them into a measuring cup, the oil will rise to the top while the water remains on the bottom.

Did you know?

The most common childhood diseases include croup, chickenpox, ear infections, flu, pneumonia, ringworm, respiratory syncytial virus, scabies, head lice, and asthma.

Did you know?

About 80% of major fungal systemic infections are due to Candida albicans. Another form, Candida peritonitis, occurs most often in postoperative patients. A rare disease, Candida meningitis, may follow leukemia, kidney transplant, other immunosuppressed factors, or when suffering from Candida septicemia.

This slave burial service, painted by John Antrobus in 1860, reflects an inversion of power relation This slave burial service, painted by John Antrobus in 1860, reflects an inversion of power relation
The Two-Step Persuasion Technique to Encourage Community Service The Two-Step Persuasion Technique to Encourage Community Service
Josiah Wedgwood, Queen's Ware dinner service (detail). Josiah Wedgwood, Queen's Ware dinner service (detail).
The legacy of Confucian thought continued for centuries in the form of civil service examinations ... The legacy of Confucian thought continued for centuries in the form of civil service examinations ...
Remove all jewelry before performing service work on any vehicle. Remove all jewelry before performing service work on any vehicle.
Washing hands and removing jewelry are two important safety habits all service technicians ... Washing hands and removing jewelry are two important safety habits all service technicians ...
Video: Peptide Bond Formation Animation

For a complete list of videos, visit our video library