This topic contains a solution. Click here to go to the answer

Author Question: What is a good technique managers can use in staff meetings to allow employees to practice their ... (Read 117 times)

scienceeasy

  • Hero Member
  • *****
  • Posts: 565
What is a good technique managers can use in staff meetings to allow employees to practice their ability to resolve on-premise guest complaints?
 
  a. Reading
  b. Lecturing
  c. Role-playing
  d. Showing videos

Question 2

Professional development refers to
 
  a. formal group activities such as employee orientation.
  b. training in the foundational tasks of a specific position.
  c. feedback from managers during coaching conversations.
  d. learning or improvement to address knowledge or skills gaps.



Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by a Subject Expert

xoxo123

  • Sr. Member
  • ****
  • Posts: 335
Answer to Question 1

C

Answer to Question 2

D




scienceeasy

  • Member
  • Posts: 565
Reply 2 on: Aug 2, 2018
Excellent


scottmt

  • Member
  • Posts: 322
Reply 3 on: Yesterday
YES! Correct, THANKS for helping me on my review

 

Did you know?

In 1835 it was discovered that a disease of silkworms known as muscardine could be transferred from one silkworm to another, and was caused by a fungus.

Did you know?

There are actually 60 minerals, 16 vitamins, 12 essential amino acids, and three essential fatty acids that your body needs every day.

Did you know?

Vital signs (blood pressure, temperature, pulse rate, respiration rate) should be taken before any drug administration. Patients should be informed not to use tobacco or caffeine at least 30 minutes before their appointment.

Did you know?

In ancient Rome, many of the richer people in the population had lead-induced gout. The reason for this is unclear. Lead poisoning has also been linked to madness.

Did you know?

Approximately 25% of all reported medication errors result from some kind of name confusion.

For a complete list of videos, visit our video library