Author Question: What is a good technique managers can use in staff meetings to allow employees to practice their ... (Read 146 times)

scienceeasy · **on:** Aug 2, 2018

What is a good technique managers can use in staff meetings to allow employees to practice their ability to resolve on-premise guest complaints?

a. Reading
b. Lecturing
c. Role-playing
d. Showing videos

Question 2

Professional development refers to

a. formal group activities such as employee orientation.
b. training in the foundational tasks of a specific position.
c. feedback from managers during coaching conversations.
d. learning or improvement to address knowledge or skills gaps.