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Author Question: State procedures for coaching employees. What will be an ideal ... (Read 61 times)

geoffrey

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State procedures for coaching employees.
 
  What will be an ideal response?

Question 2

Why must trash held on the exterior grounds of a restaurant or foodservice operation be kept in an appropriate container?
 
  a. To reduce the cost of trash removal
  b. To speed the removal of trash from the operation
  c. To avoid attracting insects, vermin, and other pests
  d. To ensure the maximum amount of trash can be held for pickup



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ebe

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Answer to Question 1

Coaching involves informal efforts to improve performance and should be ongoing to reinforce proper behavior and correct negative performance. Effective practices include being tactful, focusing on behavior, emphasizing the positive, demonstrating procedures, and explaining reasons for changes. Managers should maintain communication with employees, conduct negative coaching in private, evaluate work against standards, reinforce all correct performance, and ask employees how work can be improved.

Answer to Question 2

C




geoffrey

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Reply 2 on: Aug 2, 2018
Thanks for the timely response, appreciate it


ricroger

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Reply 3 on: Yesterday
:D TYSM

 

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