Author Question: Explain the importance of ethical decision making, the role of codes of ethics in restaurant and ... (Read 44 times)

vHAUNG6011 · **on:** Aug 2, 2018

Explain the importance of ethical decision making, the role of codes of ethics in restaurant and foodservice operations, and tasks involved in developing, implementing, and enforcing codes of ethics.

What will be an ideal response?

Question 2

What is the first management function that must be performed to achieve an organization's service-related goals?

a. Controlling
b. Organizing
c. Directing
d. Planning

ciecieme · **Reply #1 on:** Aug 2, 2018

Answer to Question 1

Ethical principles help define what is right and wrong. Managers should be honest, should not mislead others, and should always do what is right. They should use a questioning approach to determine whether a decision is based on sound ethics.

Written codes of ethics, driven by corporate culture and implemented with policies and procedures, provide a foundation for employee behavior. These codes also guide decision making, facilitate decision evaluation, and support the obligation managers have to the corporation, operation, customers, society, and the law. Input from all employee level is helpful as codes are developed, and the support of top-level leadership is required. Education and enforcement are critical.

Answer to Question 2

D