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Author Question: Positive reinforcement is generally accepted as the most powerful consequence in shaping future ... (Read 72 times)

sarasara

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Positive reinforcement is generally accepted as the most powerful consequence in shaping future behavior.
 
  Indicate whether the statement is true or false

Question 2

By involving employees in setting service standards, some believe standards will be:
 
  A) set higher than if management had set them.
  B) set too high.
  C) set lower than if management had set them.
  D) unrealistic.
  E) hard to maintain.



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14vl19

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Answer to Question 1

TRUE

Answer to Question 2

A




sarasara

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Reply 2 on: Aug 10, 2018
Great answer, keep it coming :)


elyse44

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Reply 3 on: Yesterday
Thanks for the timely response, appreciate it

 

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