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Author Question: Which of the following is NOT a key stage of the service encounter? a. In-arrival b. Postarrival ... (Read 47 times)

tth

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on: Aug 10, 2018
Which of the following is NOT a key stage of the service encounter?
 
  a. In-arrival
  b. Postarrival
  c. Postprocess
  d. Table turnover
  e. In-process

Question 2

One of the major drawbacks to competitive pricing is that it allows the competition to ____________ the pricing of the operation.
 
  Fill in the blank(s) with correct word


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Dunkey

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Reply #1 on: Aug 10, 2018
Answer to Question 1

A

Answer to Question 2

control


tth

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Reply 2 on: Aug 10, 2018
YES! Correct, THANKS for helping me on my review

jackie

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Reply 3 on: Yesterday
:D TYSM

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