Author Question: Explain the importance of training, monitoring, and follow-through as they relate to the service ... (Read 57 times)

JGIBBSON · **on:** Aug 10, 2018

Explain the importance of training, monitoring, and follow-through as they relate to the service team.

What will be an ideal response?

Question 2

What was the name of one of the native tribes that lived in Mexico before it was discovered by Spanish explorers?

A) Mayans

B) Carib

C) Apache

D) Crow

aburgess · **Reply #1 on:** Aug 10, 2018

Answer to Question 1

Employees have to be constantly trained and retrained to use the portion control devices and to give customers exactly what they are paying for. Follow-through is just as important as training. Managers need to constantly check portions to ensure that they are exactly what they should be. In addition, servers need to possess knowledge about menu item ingredients and cooking methods in order to reduce customer food or beverage item returns.

Answer to Question 2

A