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Author Question: The most important skill in active listening is very simply to feed back the feeling message (not ... (Read 38 times)

gonzo233

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on: Sep 14, 2018
The most important skill in active listening is very simply to feed back the feeling message (not the words) of the sender in the words of the receiver.
 
  a. True
  b. False

Question 2

Compare and contrast the two broad classes of language function.
 
  What will be an ideal response?


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Tabitha_2016

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Reply #1 on: Sep 14, 2018
Answer to Question 1

ANSWER: True

Answer to Question 2

ANSWER: (1) Cognitive function is to name, indicate, describe and comment. (2) Instrumental function is to request, reject, manipulate, and express desires. Cognitive function comes first.


gonzo233

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Reply #2 on: Sep 14, 2018
Thanks


Tabitha_2016

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Reply #3 on: Sep 14, 2018
Welcome :)


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